Remember to look them in the eye!

Sometimes it’s the simple things that make all the difference- it’s also those simple things we forget when we are busy with the day to day running of our business.

One of the most powerful things you can do to make a genuine connection with the people you come across is to look them in eye, smile and listen. Try it once today – hold eye contact for a little longer than you would usually feel comfortable with and you’ll see how easy it is to develop a deeper connection with the people that are buying what you are selling.

You’ll make them feel like they can trust you, and that you are a friend rather than a salesperson. People are much more likely to buy from a friend than they are a stranger!

The same principle applies to difficult or upset customers. You’ll be surprised how much more forgiving a person will be when you hold eye contact and listen to them – they’ll also find it more difficult to rant at you when you are looking right at them.

For more on how ReserveGroup can help you build more meaningful relationships with your customer through smart marketing and web tools click here

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